FAQ
Visit drusteeetv.com or download the Drustee TV app and tap Sign Up. Enter your name, email address, and create a password. You will receive a verification email — click the link to activate your account and start watching immediately.
No. Multiple profiles are not supported. Each user must register with their own individual account using a separate sign-up. This ensures a personalised experience for every viewer.
On the login screen, tap Forgot Password? and enter your registered email address. A password reset link will be sent to you. The link is valid for 30 minutes. If you don't see it, please check your spam or junk folder
Buffering is usually caused by a slow or unstable internet connection. We recommend at least 5 Mbps for HD and 25 Mbps for 4K streaming. Try lowering the video quality in Settings, restarting your router, or closing other apps using your bandwidth. If the issue persists, please contact our support team.
Yes. Offline downloads are available on the Drustee TV mobile app. Look for the download icon on any eligible title. Downloads are stored for up to 30 days and are accessible on mobile and tablet devices.
Drustee TV streams in SD (480p), HD (720p/1080p), and 4K Ultra HD depending on your device and connection. You can manually adjust the quality from the player settings during playback.
Yes. Most content on Drustee TV supports multiple subtitle languages including Hindi, English, Tamil, Telugu, Malayalam, and more. Audio language options can be selected from the player settings during playback where available.
We collect information necessary to provide and improve our service, including your name, email address, viewing history, device information, and — for paid subscribers — payment details. We do not sell your personal data. Please refer to our Privacy Policy for full details.
You can request data deletion by emailing privacy@drusteeetv.com or contacting us on WhatsApp at +91 98765 43210. After identity verification, we will process your request within 30 days in accordance with India's Digital Personal Data Protection Act, 2023. Please refer to the Data Deletion Request document for full details.
Yes. Under India's DPDP Act, 2023, you have the right to access the personal data we hold about you. Submit a data access request to privacy@drusteeetv.com and we will respond within 30 days.